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FAQ

NINAU HOU

He aha kāu mau kumukūʻai?

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Hiki ke hoʻololi i kā mākou mau kumukūʻai ma muli o ka lako a me nā kumu mākeke ʻē aʻe. E hoʻouna mākou iā ʻoe i kahi papa inoa kūʻai hou ma hope o ka hoʻopili ʻana o kāu hui iā mākou no ka ʻike hou aku.

Loaʻa iā ʻoe kahi helu kauoha liʻiliʻi?

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ʻAe, koi mākou i nā kauoha honua āpau e hoʻomau i ka nui o nā kauoha liʻiliʻi. Inā ʻoe e ʻimi nei e kūʻai hou aku akā i nā mea liʻiliʻi loa, manaʻo mākou e nānā i kā mākou pūnaewele.

Hiki iā ʻoe ke hāʻawi i nā palapala pili?

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ʻAe, hiki iā mākou ke hāʻawi i ka hapa nui o nā palapala me nā palapala hōʻoia o ka nānā ʻana / Conformance; Inikua; Origin, a me nā palapala hoʻoili ʻē aʻe inā pono.

He aha ka manawa alakaʻi maʻamau?

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No nā laʻana, ʻo ka manawa alakaʻi ma kahi o 7 mau lā. No ka hana nui, ʻo ka manawa alakaʻi he 20-30 mau lā ma hope o ka loaʻa ʻana o ka uku waihona. E lilo nā manawa alakaʻi i ka manawa (1) loaʻa iā mākou kāu waihona, a (2) loaʻa iā mākou kāu ʻae hope no kāu huahana. Inā ʻaʻole hana kā mākou mau manawa alakaʻi me kāu palena manawa, e ʻoluʻolu e hele i kāu mau koi me kāu kūʻai. Ma nā hihia a pau e ho'āʻo mākou e hoʻokō i kāu mau pono. I ka hapanui o nā hihia, hiki iā mākou ke hana pēlā.

He aha nā ʻano hana uku āu e ʻae ai?

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Hiki iā ʻoe ke uku i kā mākou waihona kālā, Western Union a i ʻole PayPal:
30% waiho ma mua, 70% koena i ke kope o B/L.

He aha ka palapala hoʻokō huahana?

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Hāʻawi mākou i kā mākou mea hana a me ka hana. ʻO kā mākou kūpaʻa i kou ʻoluʻolu me kā mākou huahana. Ma ka palapala hōʻoia a ʻaʻole paha, ʻo ia ka moʻomeheu o kā mākou hui e hoʻoponopono a hoʻoholo i nā pilikia a pau o ka mea kūʻai aku i ka ʻoluʻolu o kēlā me kēia.

Ke hōʻoiaʻiʻo nei ʻoe i ka lawe ʻana i nā huahana palekana a palekana?

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ʻAe, hoʻohana mau mākou i ka ʻeke hoʻoili kiʻekiʻe kiʻekiʻe. Hoʻohana pū mākou i ka hoʻopili pōʻino kūikawā no nā waiwai pōʻino a me nā mea hoʻopaʻa mālama anu i hōʻoia ʻia no nā mea pili wela. Hiki ke loaʻa kahi uku hou aʻe i nā mea hoʻopili kūikawā a me nā koi hoʻopaʻa paʻa ʻole.

Pehea e pili ana i nā uku hoʻouna?

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ʻO ka uku hoʻouna e pili ana i ke ala āu e koho ai e kiʻi i nā waiwai. ʻO Express ke ala ʻoi loa ka wikiwiki akā ʻoi aku ka pipiʻi. ʻO ka lawe ʻana i ke kai ka hopena maikaʻi loa no nā huina nui. Hiki iā mākou ke hāʻawi iā ʻoe inā ʻike mākou i nā kikoʻī o ka nui, ke kaumaha a me ke ala. E ʻoluʻolu e kelepona mai iā mākou no ka ʻike hou aku.